My family all had their memberships through the natrona heights one, and recently cancelled their memberships because we are moving so they waved the fee. I got my membership last year at the Butler planet fitness. Im sure Ill never see my money from the overdraft fees I lost, but just want everyone to be aware of this! Im sure its in the contract but who the hell remembers that 14 months after signing. I just dont see how you can take money out of an account without a friendly reminder like an email. Asked her for management to call, and no call yet! Decent place to work out, but no respect for their members. I cancel it, girl at desk asked why I canceled and she didnt even bother to write it on the form, she just wrote canceled as if they dont want corporate to know why I did cancel it. Only thing the said they did was post a poster in front window. Have been on a real tight budget recently and found out money was taken out and caused 2 overdraft fees! They could have sent out a mass email, text, or phone call to all the black club members for s reminder. What a joke! I just cancelled my membership today! I have gone in about 2 months, and really wasnt paying attention to when the annual fee came out of bank account I actually forgot about it. The above post was a long time ago and still didnt get bike rack when the owner said they were working on it. I like to ride my bike and would enjoy riding it there, but Im not leaving it unlocked out front. I like the gym, great atmosphere, but you guys really need a bike rack out front, or something to lock bikes to. I am a certified pe and health teacher, first commissioned by the government of Guam DOE and a born again Christian.This is totally uncalled for. Please stay away from the place you will get sick if you do not get beat up first.Maybe thrown in Jail! The most dirty and unprofessional fitness place Ive ever been in ,and I have been going to them all my life. Read all the bad reviews on line you will not believe your eyes. I was not even parked in front of the store. A month later I am parked in the lot to use the tractor store next door.The police call and say if I ever park in front of planet fitness again I will be arrested.The fitness center is no trespassing. NO meeting with me to confirm that anything happened, just point blank, terminated just like that. Planet fitness manager says your membership has been terminated. He must have made a complaint ! I was shocked.Anyways I get a call the next day. A other guy got mad because he left and I was using his machine when he came back.He started to pick a fight used profanity said do you remember me? i said no I really do nottrying to keep the peace.Then he replys "Well i sure the FUC- remember you. One was ready to fight for his piece of equipment that he had walked away from and came back to find me using it. You cannot leave it to the public to keep the equipment sanitized!whats wrong with them?I am a certified health and Physical Education Teacher? Finally on two different occasions guys were being a_ _holes,causing conflicts. They still would not keep the mold cleaned up.I gave up! Also I noticed in the 8 months I had a membership there I was always getting a sort throat or sinus infection.I believe that was caused by the germ infested equipment. OH MY GOD! There was black mold growing on the bathroom wall under the hand dryers.I mentioned it to staff,They did a sloppy job of cleaning it up missed a lot of it,It all grew back.I filed a health concern to the Public health board.Nothing was being done about the health issues.6 months later I filed another complaint.
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